Refund policy

Thank you for shopping with HobbyRegion. We aim to provide high-quality hobby grade RC cars and the best possible support to our customers. Please read our policy carefully before placing your order.

1. No Return / No Exchange Policy
We do not offer returns or exchanges on any products once they are sold. As a small business dealing in hobby-grade RC cars, we maintain strict quality checks before shipping.

2. Quality Check Before Shipping
Every product is thoroughly tested and inspected before dispatch to ensure proper working condition and performance. We stand behind the quality of our products.

3. Damaged or Defective Products
In rare cases, if you receive a damaged or defective item, please contact us immediately after delivery with proper proof (photos/videos). Our team will review the issue and assist you accordingly.

4. Technical Support
We provide full technical support for all our customers. If you face any issues while using your RC car, feel free to contact us. Our team will guide you step-by-step to resolve the problem.

5. Spare Parts Support
Spare parts are not available through our store. As all our products are from well-known brands, replacement parts can be easily found online through various platforms. We recommend searching online for the specific part you need, where you will find multiple options available.

6. Contact Support
For any questions or support, you can reach out to us during business hours:
Monday to Friday: 10:30 AM – 7:00 PM (IST)

We are always here to help you enjoy your RC hobby experience with HobbyRegion.

Contact Us
If you need help, feel free to reach out:

Email: officialhobbyregion@gmail.com

We’re always here to support you.