Privacy policy
Last updated: June 2, 2026
HobbyRegion operates this website and online store to provide customers with a secure and seamless shopping experience for hobby-grade RC products. This Privacy Policy explains how we collect, use, process, and protect your personal information when you access our website, make a purchase, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or use our services, we may collect personal information that helps us provide a smooth shopping experience. This includes details such as your name, email address, phone number (including WhatsApp), and shipping or billing address when you place an order or contact us.
We also collect payment-related information such as transaction details and payment confirmations through secure third-party payment gateways. Additionally, when you create an account, we may store your login credentials and preferences to improve your experience.
While browsing our website, certain technical information such as your IP address, device type, browser information, and usage behavior may be collected automatically. This helps us understand how customers interact with our store and allows us to improve performance and usability.
2. How We Collect Information
Your information is collected in different ways depending on how you interact with our website. Most of the data is provided directly by you when placing orders, creating an account, or contacting customer support.
We also collect data automatically through cookies and tracking technologies when you browse our website. In some cases, information may be received from trusted third-party services such as Shopify, payment providers, and logistics partners who assist in operating our business.
3. How We Use Your Information
We use your personal information primarily to process and fulfill your orders, including payment processing, order confirmation, and delivery coordination. Your data also helps us manage your account, provide customer support, and respond to your queries effectively.
In addition, we use this information to improve our website, personalize your shopping experience, and recommend products that may be relevant to you. We may also use your contact details to send important updates related to your orders, as well as promotional offers and marketing communications if you choose to receive them.
Your information is also used to maintain the security of our platform, prevent fraudulent transactions, and comply with legal obligations.
4. Sharing of Information
We only share your personal information when necessary to operate our business and provide services to you. This includes sharing data with Shopify to manage our online store, payment gateways to process transactions securely, and shipping partners to deliver your orders.
We may also share information with service providers who assist us with analytics, marketing, and technical operations. These third parties are required to handle your data responsibly and only for the purposes specified by us.
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. This includes the use of secure technologies, encrypted connections, and restricted access to sensitive data.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. These tools help us understand user behavior and improve our services over time.
You can choose to disable cookies through your browser settings, but doing so may affect certain features of the website.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes maintaining records for order processing, customer support, legal compliance, and resolving disputes.
8. Your Rights
Depending on applicable laws, you may have the right to access, correct, or request deletion of your personal data. You may also choose to opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.
9. Third-Party Services and Links
Our website may include links to third-party websites or services. These platforms operate independently and have their own privacy policies. We are not responsible for their practices or content.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such data is identified, it will be removed promptly.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of the website after changes indicates your acceptance of the updated policy.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, you can contact us:
Company Name: WALNUT GROUP
Brand Name: HobbyRegion
Email: officialhobbyregion@gmail.com
WhatsApp: 7901790181
Address: Mumbai, Maharashtra, India
By using our website, you agree to this Privacy Policy and the handling of your information as described above.